Reviews over the
Trek Marlin 6 Gen 3
3 / 5
Fine staff, poor delivery of bikes
I was helped well in the store, however the bike gave an irritating noise after only 2 times cycling. I went back to the store, where it turned out it was badly adjusted and did not shift properly and they adjusted it. Unfortunately due to the noise in the store it was hard to hear if it was gone and I went home. Upon home testing, the problem did not appear to be fixed and I just recorded the sound on the phone. I had to record hours from work to get back and it turned out the spokes were too slack in tension. Can happen I thought and problem is fixed now. A week later my brother also bought a bike and it too was not good upon delivery. Brakes were ticking or gave a strange noise and he too had to return to the store where they spent an hour working on it. There is still a tick in it, but he has to watch that now and if that doesn't go away in a few weeks he has to go back again. The staff in the store is friendly and very helpful, but I do think it's a bad thing that you buy 2 new bikes and immediately spend a lot of time afterwards because the adjustments were not right.