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Tacx Neo 2T Smart T2875 + FREE Accessory Pack worth €400

Tacx Neo 2T Smart T2875 + FREE Accessory Pack worth €400
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4.8 / 5
Average from 154 reviews
5
60 reviews
4
10 reviews
3
2 reviews
2
0 reviews
1
0 reviews

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3 / 5

Premium product but not a robust, reliable cycling trainer

- Nicol, 17 October, 2021

My 2nd Tacx Neo 2T has just failed under warranty. The unit overheats after 5 to 15 minutes of cycling. There are numerous similar reports on the internet. The product, when it works, is an impressive, high end cycling trainer. But when it fails, and too often it does... If I pay a high price for a premium product, I expect the product to be robust and the after sales service to be exceptional if the unit fails. When the product is replaced, the warranty is not renewed to 2 years like other high end brands. That is very disappointing.

Pros & Cons

Premium performance
Quiet
Not robust
Premium price but not premium reliability

3 / 5

Fine cycling experience, but there are a few persistent problems in the device

- Ronald, 16 May, 2021

Have had a Tacx Neo 2 since December 2019. Today I smelled a scorching smell, and then the resistance dropped. At the air outlet, the Tacx Neo 2 was glowing. There seems to be a persistent overheating problem with both Neo2 and 2Ts. A thermostat controlling the fan or the fan itself then seem to be faulty. If you Googled this seems to be very common. The devices are replaced within warranty by Garmin/Tacx, but yes, if your device is out of warranty, then you have a nice setback to deal with. You are then advised to buy a new device.... I submitted a warranty request and assume it will be taken care of. Anyway, have been warned!

Pros & Cons

Beautiful design
Easy to store
Quiet
Realistic cycling experience
Neo2 and 2T come with persistent flaws
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