We can modify and/or cancel your order as long as it hasn’t been packed and shipped yet. Get in touch with our customer service as quickly as possible: 059-280138.

Has your order already been packed and shipped? Then you can refuse the package personally at the door or return it after receipt. Orders that have been sent to pickup points will be returned to us after two weeks. We cannot speed up this process.

We’ll process your order as a return and refund the purchase value.

Returning my order.

How does refunding work?

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