Where do I buy a Mantel gift card?

The Mantel gift card or gift voucher can be purchased from our webshop.

Where can I pay with the Mantel gift card?

You can use it in our webshop! When you make an online purchase you can use the gift card when selecting a payment method.

Can I use part of the balance on my gift card when I order?

Yes, you can. If the amount of your purchase is lower than the total balance on your gift card, the remaining balance can be used for future purchases. Gift cards have no expiration date and can be used one or multiple times. If the amount of your purchase exceeds the balance on your gift card, the full amount will be deducted.

I wish to return products which I have paid with a Mantel gift card. Do I get a refund?

If you return a product which was paid with a Mantel gift card, you will receive this amount on a new digital gift card. If you return the item by post, you will receive a new digital gift card by email.

Can I use multiple gift cards when I order?

Yes, you can. Any remaining amount can be paid with one of the other payment methods we offer. If you pay the entire amount with gift cards, any remaining balance is on the last used gift card and can be used for future purchases.

How can I check the balance of my gift card?

You can use our online balance checker.

Mantel gift card - conditions

• The Mantel gift card or gift voucher can be purchased from our webshop.
• There are cards available from €10 up to a maximum of €150.
• When it is activated you receive a proof of purchase to be kept for future reference.
• The balance on the gift card is valid indefinitely, can be used for one or multiple purchases, and can be checked by using our online balance checker.
• The gift card is non-refundable and cannot be exchanged for cash. The gift card does not entitle its holder to a (partial) refund.
• If you return a product you have bought with a gift card, Mantel will not refund the amount in question in cash or through any other means of payment. You will receive a new (digital) gift card with the amount of the returned product which was paid with a gift card.
• Counterfeiting the gift card is forbidden. Any alteration, illegibility or damage will invalidate the gift card.
• The gift card is valid for use in our webshop.

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