Menu
Back
Back to customer service

Delivery & Pickup

Country Shipping Costs Free delivery from
Finland € 8,95 € 75,00
Ireland € 8,95 € 75,00
Luxembourg € 4,95 € 49,00
Poland 45 zł 399 zł
Portugal € 8,95 € 75,00
Country Delivery Time
Finland 3 - 5 weekdays
Ireland 3 - 4 weekdays
Luxembourg 1 - 2 weekdays
Poland 3 weekdays
Portugal 3 - 4 weekdays

Delivery to addresses, regions or territories outside the European Union is not possible. This also applies to regions/territories which are part of or have a relationship with a member state of the European Union.

Regions/territories excluded from delivery:
  • Åland Islands (Finland)
  • Andorra
  • Liechtenstein
Country Delivery Time
Finland 3 - 5 weekdays
Ireland 3 - 4 weekdays
Luxembourg 1 - 2 weekdays
Poland 3 weekdays
Portugal 3 - 4 weekdays

Pickup from DPD

  • After finishing up your order, you’ll receive a confirmation email with a Track & Trace link.
  • This link shows where your parcel has reached the pickup point and how many packages are waiting for you.
  • You can only personally pick up your order.
  • Bring your ID when picking up your delivery.

View the regions/territories that are excluded from pickup.

Did you move or would you like your order to be delivered to a different address? You can easily edit your address in your Mantel account.

Already placed your order? Quickly give our customer service a call. If your parcel isn’t ready to be shipped yet, we can still change your address.

You can track your delivery via DPD’s Track & Trace service. We’ll send a shipment confirmation email including a tracking number. Click this number to view where your parcel currently is.

You can also find the tracking number in your account under the respective order.

Finland Ireland Luxembourg Poland Portugal
01-01 01-01 01-01 01-01 01-01
06-01 17-03 21-04 06-01 19-04
13-01 21-04 22-04 21-04 21-04
06-02 22-04 01-05 22-04 22-04
22-03 06-05 09-06 01-05 01-05
19-04 03-06 10-06 03-05 10-06
21-04 05-08 23-06 09-06 20-06
22-04 28-10 15-08 20-06 15-08
01-05 25-12 01-11 15-08 05-06
09-06 26-12 25-12 01-11 01-11
10-06 26-12 11-11 01-12
22-06 25-12 08-12
02-11 26-12 25-12
06-12
25-12
26-12
Order status We’ll email you a
Paid Order confirmation & overview
Packed and sent Shipping confirmation, invoice & track and trace link
Weren’t you at home when the postman rang your doorbell? No problem. In some cases there will be a second and third delivery attempt. In other cases, when possible, your parcel will be delivered directly at the nearest DPD pickup parcelshop where you can pick it up the same day. The driver’s note you’ll receive when you’re not home will inform you of the location of your parcel and the further process of the delivery.
Customer Service
+44 20 3695 9922 Closed
service@mantel.com
Send an email