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Search results: 'Mantel Gift Card'
The Mantel gift card or gift voucher can be purchased from our webshop.
Where can I pay with the Mantel gift card?
You can use it in our webshop! When you make an online purchase you can use the gift card when selecting a payment method.
Can I use part of the balance on my gift card when I order?
Yes, you can. If the amount of your purchase is lower than the total balance on your gift card, the remaining balance can be used for future purchases. Gift cards have no expiration date and can be used one or multiple times. If the amount of your purchase exceeds the balance on your gift card, the full amount will be deducted.
I wish to return products which I have paid with a Mantel gift card. Do I get a refund?
If you return a product which was paid with a Mantel gift card, you will receive this amount on a new digital gift card. If you return the item by post, you will receive a new digital gift card by email.
Can I use multiple gift cards when I order?
Yes, you can. Any remaining amount can be paid with one of the other payment methods we offer. If you pay the entire amount with gift cards, any remaining balance is on the last used gift card and can be used for future purchases.
How can I check the balance of my gift card?
You can use our online balance checker.
Mantel gift card - conditions
- The Mantel gift card or gift voucher can be purchased from our webshop.
- There are cards available from €10 up to a maximum of €150.
- When it is activated you receive a proof of purchase to be kept for future reference.
- The balance on the gift card is valid indefinitely, can be used for one or multiple purchases, and can be checked by using our online balance checker.
- The gift card is non-refundable and cannot be exchanged for cash. The gift card does not entitle its holder to a (partial) refund.
- If you return a product you have bought with a gift card, Mantel will not refund the amount in question in cash or through any other means of payment. You will receive a new (digital) gift card with the amount of the returned product which was paid with a gift card.
- Counterfeiting the gift card is forbidden. Any alteration, illegibility or damage will invalidate the gift card.
- The gift card is valid for use in our webshop.
1. Definitions
These terms and conditions use the following terminology as defined below:
- Content: all content shared through placing a product review by the user and published by Mantel, which includes text and/or visual images or footage, irrespective of whether these are redactional or commercial in nature.
- Use: the use of a product review in the broadest sense of the word, which includes viewing, reading, or placing a product review.
- User: anyone who places or views a product review, or who in any other way utilises the content in a product review.
- Mantel: Mantel Arnhem BV, also operating under the name Mantel.com.
- Product review: all product reviews placed by a user and published by Mantel, including any content offered therewith.
2. Applicability
These terms and conditions apply to any and all use of a product review. By using a product review, you acknowledge and agree to all related terms and conditions.
3. Intellectual Property Rights
All (intellectual) property rights pertaining to a product review, including but not limited to copyright, trademark rights, database rights, and trade name rights, belong to Mantel and/or her licensors. The right to use a product review does not imply a transfer, license, or any form of (usage)right pertaining to these (intellectual) property rights, unless set forth otherwise in these terms and conditions.
Mantel expressively maintains ownership of all copyrights pertaining to the product reviews. You are not permitted to copy and/or publish (parts of) product reviews without the prior written permission from Mantel. Mantel will determine whether or not permission to do so will be granted per individual request, and if so under which conditions.
Notwithstanding the previous, users are allowed to link to a product review without prior permission from Mantel.
4. Disclaimer
Mantel does not guarantee in any way that the content is complete, correct, or reliable. Claims and opinions set forth in the content of product reviews are those of the involved author(s) and/or user(s), and not (necessarily) those of Mantel.
Mantel is not in any way responsible for (the content of) product reviews by third parties to which is referred, for instance by a link, in the product reviews. Mantel can not be held accountable for damages in any nature caused by or connected to the use of product reviews, or by the (temporary) inability to use a product review, regardless of the cause thereof.
5. Content
Content may:
- not be in violation of the law, break the rights of third parties (including intellectual property rights, privacy- or portrait rights) or be in any other way illegal or in violation towards third parties or Mantel;
- not contain viruses, Trojan horses, worms, or any other type of program capable of inflicting damage or harm in any way to Mantel and/or other users.
By placing content in a product review, you declare and guarantee that you are allowed to publish this content, copy it, and license Mantel and other users to do the following:
- by placing content you extend to Mantel an irrevocable, world-wide, non-exclusive, royalty-free, transferable licence not limited by time (with the right to sub-licensing) which allows for any and all (re)use, multiplication, distribution, creation of derived works, showing and execution of the content or parts thereof, to whichever purpose and in whichever way possible (including the sharing of content on social media such as but not limited to YouTube, Facebook, Instagram and/or Twitter, and through linear and non-linear services) as well as for saving content in (electronic) files;
Mantel maintains the right at all times to:
- Shorten, edit, refuse, remove, or block product reviews, or in any other way make them inaccessible when they violate the terms and conditions set out in this document, or without providing any previously required reason;
- Inform investigative services on any illegal content at their request.
6. Notice-and-takedown procedure
Mantel does not automatically check the published content in product reviews. If you feel that the content published in a product review is undoubtedly wrongful or illegal in nature, then please report it via service@mantel.com.
This procedure does not bestow any rights to the reporter. In response to this report, Mantel will determine to the best of her abilities whether the content involved will be removed or not, or that any other steps may be taken as a result.
7. Liability
If a product review is used in violation of these terms and conditions, you will be liable for any and all damages suffered by Mantel as a result, including but not limited to the costs of tracking down the illegal user, investigations, and legal aid. You indemnify Mantel against claims of third parties involved.
8. Alterations
Mantel maintains the right to change the contents of these terms and conditions at any time. The altered terms and conditions become binding from the moment they are published.
9. Choice of applicable law
These terms and conditions and any disputes pertaining to or resulting from these, are subject to Dutch national law.
- First name and surname
- Address and city
- Phone number
- Payment details and invoice
- IP-adres
- E-mail address
- Serial numbers
If you buy a product from us online or in one of our stores, we will need, of course, some data from you in order to process it in our administration. The same applies, of course, for sending an invoice, making an appointment in our workshop or making a special order.
First name and surname
Our customers are our bike friends. And friends speak to you with your first name. Your surname is for example for your invoice and the delivery company.
Address and city
We will include your address and place of residence on the invoice. We also use this as your delivery address. You can’t change your address on your invoice afterwards.
Phone number
We only ask for your phone number if we really need it. For example, for a reparation, to call about the costs, to send a text when your bike is ready. Or, for example, if you order a bicycle, the delivery guy contacts you about the time period, so you will know when your bike will be delivered. We only call you when there’s no other way to do so, obviously.
Payment details and invoice
For all our payments we use a secure banking environment. You want your details to be safe. If you pay through transaction, your details will be saved in our administration and linked to your order. This way we know exactly which order is paid.
When you pay online at Mantel, we will send your details, from the secure environment, directly to Adyen. They perform our credit card payments. With this, we won't see your credit card details, Adyen only tells us if the payment succeeded.
On our invoice you will see the following details: your first name and surname, your address and place of residence, the invoice number and order number. You can’t change your invoice afterwards.
IP address
We remember your IP address, so we can offer all our customers a safe shopping experience.
E-mail address
Your e-mail address is our most important way to communicate. You will receive the confirmation of your order, the delivery information and invoice in your inbox. If you’ve signed up for a ‘stock notification’, you will receive an e-mail once the product is back in stock.
Serial numbers
We record serial numbers and frame numbers of certain products in our administration. These are convenient identification numbers in case of theft, but also if there's a recall from the manufacturer.
We use cookies to make shopping even easier and more personal. These cookies allow us and third parties to collect information about you and track your internet behaviour inside (and possibly outside) our website. Based on this information, we and third parties can adapt advertisements to your interests and profile. By continuing to use our website, we assume that you agree with this.
Cookie preferences
If you don't want us to save marketing cookies, you can change your cookie preferences here. Standard cookies allow you to see ads that are not specifically adapted to you. With the personalised cookies we make sure that you only see relevant ads.
Cookie summary
Functional cookies
MantelName | Purpose | Duration |
PHPSESSID | During your visit to our website, this cookie stores information. By doing so, you don't have to fill in a form again when you reload a page, for example. Or you don't have to fill in all the fields correctly at once. | Session duration |
product-compare[],product-compare-box-collapsed | These cookies make it possible to compare products with each other. | Session duration |
mantel_account | This cookie allows you to login at Mantel. | 1 month |
redirect_auto | This cookie ensures that you get to see the Mantel website in the correct language automatically. | 1 month |
Name | Purpose | Duration |
pnctest | This cookie allows you to chat with the customer service staff. | Maximum 2 years |
Name | Purpose | Duration |
__cfduid | This cookie ensures that your device is considered reliable. | 1 year |
Analytical cookies
CloudflareName | Purpose | Duration |
_biz_nA, _biz_pendingA, _biz_sid, _flagsA | These are cookies that are used for analytical purposes and to remember settings. | 1 year |
Name | Purpose | Duration |
_ga, _gid, _gat | These cookies store statistics anonymously about the use of the website. | Maximum 2 years |
Marketing cookies
DoubleClickName | Purpose | Duration |
IDE, test_cookie | Double click checks if cookies are accepted, shows advertisements and measures interaction with advertisements. | Maximum 1 year |
Name | Purpose | Duration |
APISID, NID, SID, 1P_JAR | Show customised ads on Google websites, based on recent searches and previous interactions. | Maximum 1 year |
HSID, SSID, APISID, SAPISID | Saves user preferences and information when visiting pages that integrate Google Maps or YouTube | Maximum 2 years |
CONSENT, DV, UULE | Collects data for Google Analytics, in order to compile an anonymous user profile and to measure whether advertisements are effective. | Maximum 2 years |