We can modify and/or cancel your order as long as it hasn’t been completed yet. Get in touch as quickly as possible with our customer service: +31 26 303 1253.

Has your order already been packed and shipped? Then you can reject the package personally at the door or return it after receipt. Orders that have been sent to pickup points will be returned to us after two weeks. We cannot speed up this process. We’ll process your order as a return and refund the purchase value.

Returning my wrong order.

How does refunding work?

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