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Telephone and Mail


Do you have a question about your order, warranty request, or something else entirely? Then you can always contact our customer service via telephone or email.

Please send an email to: service@mantel.com. We strive to reply to your email within 2 working days.

If you’d like to talk to us over the phone, then we’ll happily help you out: +44 20 3695 9922.

Our customer service is opened:

Monday 10.00 - 20.00 (CEST)
Tuesday 10.00 - 20.00 (CEST)
Wednesday 10.00 - 20.00 (CEST)
Thursday 10.00 - 20.00 (CEST)
Friday 10.00 - 20.00 (CEST)
Saturday 10.00 - 17.00 (CEST)
Sunday 12.00 - 17.00 (CEST)

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