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Delivery

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> Delivery destinations and time
> Excluded delivery destinations
> Track and trace your order
> Delivery costs
> Delivery with DPD

Delivery destinations and time

Parts and accessories are delivered by the following postal companies.

Delivery Period

Country: Standard delivery Postal Service - Track & Trace
Finland 3 - 5 days DPD
Ireland 3 - 4 days DPD
Luxembourg 1 - 2 days DPD
Poland 3 days DPD
Portugal 3 - 4 days DPD

During public holidays, delivery generally takes place a day later. In exceptional cases, your parcel can be delayed. You can track your delivery using the track & trace information.

Thursday, May 30 is Acension Day in the Netherlands. The expected delivery time is: 03-06 - 07-06.

Excluded delivery destinations

Delivery to addresses, regions or territories outside the European Union is not possible. This also applies to regions/territories which are part of or have a relationship with a Member state of the European Union.

The following regions/territories are excluded from delivery:

Country: Region/Territory:
Finland Åland Islands
Also excluded are Andorra, Liechtenstein

Track and trace your order

We at Mantel have chosen to ship all our packages with a Track & Trace number, this is so you can keep track of your parcel till the postman is at your door. We want to make sure that all our parcels are handled with care. Therefore we want to ship all our parcels this way and we do not use envelopes. The moment your parcel leaves us, you will receive an email with your Track & Trace number.

The shipping costs per country are listed down below. These costs are calculated for shipments from us towards you. For the costs of a return you can have a look over here.

Delivery costs

Costs

Country: Shipping costs Free delivery from
Finland € 8,95 € 75,00
Ireland € 8,95 € 75,00
Luxembourg € 4,95 € 49,00
Poland 45 zł 399 zł
Portugal € 8,95 € 75,00

Delivery with DPD

Tracing your parcel can be done with tracking of DPD. Click here for the DPD website and enter your tracking number. You can find your tracking number in the email that was sent to you when your order got shipped, or directly in your account at the concerned order. After DPD has transferred the parcel to your local postal service, the parcel is also traceable via the website of your local postal service. See the table above for a link to the local website.

Not at home?

Weren’t you at home when the postman rang your doorbell? No problem. In some cases there will be a second and third delivery attempt. In other cases, when possible, your parcel will be delivered directly at the nearest DPD pickup parcelshop where you can pick it up the same day. The driver’s note you’ll receive when you’re not home will inform you of the location of your parcel and the further process of the delivery.


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