Parts & Accessories Free
Bike Free

Parts & Accessories

Returning your parts and accessories is free of charge when using PostnNL. Opt for the free return label when you register your return online. You will receive the free return label by email as soon as you register. Of course you may also return parts and accessories using another carrier. In that case you pay the shipping costs yourself. You can also return your product within 30 days in one of our stores. You do not need to register in advance, but make sure to bring your proof of purchase with you.

Bike

It is free of charge to return a bike by our carrier but it is not possible to return a bike by normal parcel post. Contact our customer service by phone and we will arrange for your bike to be picked up by our carrier. You can also return your bike in one of our stores. Read more at How do I return a bike?

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